Refund Policy for Secret Life of Intuitive Women
Effective Date: April 2, 2025
Refund Policy
At Manifestation FM, Secret Life of Intuitive Women, Bowman Academy, Stefsea, and our related businesses, we strive to provide excellent service and high-quality products to all of our customers. We understand that situations arise where refunds may be necessary, so we want to clarify our policy regarding refunds.
Non-Refundable Purchases
All sales are final. Due to the nature of our business, most purchases, including but not limited to event tickets, digital products, workshops, courses, and coaching services, are non-refundable. This includes any products or services that are delivered electronically, such as downloadable content, digital courses, or AI-generated products.
Exceptions
In certain exceptional circumstances, we may offer refunds. These situations are at our discretion and may be evaluated on a case-by-case basis. Refunds may be considered under the following conditions:
- Technical issues: If you encounter technical difficulties that prevent you from accessing a service or product you’ve purchased (e.g., failure of access to a digital product or service) and have made reasonable efforts to resolve the issue.
- Product defects or errors: If a physical product arrives damaged or defective, we will offer a replacement or credit once the issue is verified.
- Customer support request: If you contact customer support within a reasonable time frame (typically within 7 days of the purchase) to address concerns or discrepancies with the product or service.
No Refunds on Events or Courses
Unless otherwise specified, all purchases for events, workshops, or courses are non-refundable. If you are unable to attend an event or participate in a course, we encourage you to contact us in advance to inquire about transferring your ticket to another date or event.
Cancellation Policy for Services and Subscriptions
If you cancel a subscription or service before the next billing cycle, you will not be charged for the upcoming period. However, no refunds will be issued for past charges or payments already made for services, regardless of cancellation timing.
Entertainment Purposes Only
Please note that all services and products provided by Manifestation FM, Secret Life of Intuitive Women, Bowman Academy, Stefsea, and our related businesses are for entertainment purposes only. They are not intended to substitute for medical, psychological, or professional advice. If you require professional guidance, we encourage you to consult with a qualified healthcare provider or other relevant professionals.
How to Request a Refund
If you believe your situation warrants a refund or credit, please contact our support team at info@secretlife.ca. Provide the following details:
- Your order number
- The reason for your refund request
- Any relevant supporting information or evidence (e.g., screenshots of technical issues)
Policy Updates
We reserve the right to update or change this Refund Policy at any time. Any updates or changes will be posted on this page, with the effective date clearly indicated. By continuing to use our services or purchase from us after any changes, you acknowledge and accept the updated policy.