Refund and Returns Policy

Refund Policy for Secret Life of Intuitive Women

Effective Date: November 5, 2024

Thank you for supporting the Secret Life of Intuitive Women. Please review our refund policy for our podcast and shop below.

1. Podcast Refund Policy

All sales for our podcast are final. We do not offer refunds for any podcast purchases or subscriptions. We encourage you to review the content offerings before making a purchase.

2. Shop Refund Policy

We strive to ensure that all our products meet high standards of quality. However, if you encounter any issues, please refer to the following guidelines:

– No Refunds: We do not offer refunds for shop purchases unless the product is damaged upon arrival or you do not receive your shipment.

– Damaged Products: If you receive a damaged product, please email us within two weeks of receiving the item at secretlifeofintuitivewomen@gmail.com. Include a photo of the damaged product and all relevant product details in your email. Shipping and handling fees are the responsibility of the customer and are non-refundable.

– Missing Shipments: If your shipment does not arrive, please contact us at secretlifeofintuitivewomen@gmail.com within two weeks of the expected delivery date. Provide your order details to assist us in resolving the issue.

– Processing Time: Please allow up to two weeks for us to process your refund or replacement once the issue is verified. International orders may require additional time for resolution.

– Customer Responsibility: We encourage customers to double-check shipping addresses and order details to prevent issues. Accurate information helps ensure timely and correct delivery.

– Exclusions: Sale items or personalized products may not be eligible for refunds unless they arrive damaged.

– Open Communication: We value honesty and collaboration. If you have any issues, please email us and share your story. We are reasonable and prefer to work together to find a satisfactory resolution.

3. Contact Information

For any questions or concerns regarding our refund policy, please contact us at secretlifeofintuitivewomen@gmail.com.